Terms and Conditions

📌 1. General Information

This website is operated by pikivo.shop. Throughout the website, the terms “we,” “us,” and “our” refer to pikivo.shop.

We offer this website, including all information, content, tools, products, features, and services available through the website, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

🌐 2. Use of Our Website

By using our website, you confirm that:

• You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
• You will not use our website, products, or services for any unlawful, illegal, fraudulent, or unauthorized purpose.
• You will not violate any applicable laws, regulations, or third-party rights.
• You will not attempt to damage, disable, overload, interfere with, or disrupt our website, servers, systems, or services.
• You will not upload or transmit viruses, malicious code, harmful software, or other destructive content.
• You will provide accurate and current information when placing an order or creating an account.

We reserve the right to restrict, suspend, or terminate access to the website if these Terms and Conditions are violated.

🛍️ 3. Products and Orders

• All product prices are displayed in your selected currency and may change without prior notice.
• Product availability, descriptions, specifications, and prices are subject to change at any time.
• We reserve the right to limit product quantities, refuse an order, or cancel an order at our discretion.
• We may restrict or cancel orders that appear to be fraudulent, suspicious, abusive, or intended for unauthorized resale.
• If a product, inventory, pricing, description, or technical error occurs, we may correct the error, adjust the order, or cancel the order.
• Product images are provided for illustrative purposes. Actual product color, packaging, appearance, or details may vary slightly depending on the supplier, screen settings, or manufacturing updates.

An order confirmation does not guarantee acceptance of your order. We reserve the right to review and cancel orders before fulfillment.

💳 4. Payments

All payments must be made in full at the time of purchase using one of the payment methods available during checkout.

• You agree to provide complete, accurate, and valid billing information.
• You confirm that you are authorized to use the selected payment method.
• Your order may be delayed or canceled if payment cannot be verified or authorized.
• Additional fees may be charged by your bank, payment provider, or card issuer, including currency conversion or international transaction fees.

We do not directly store your full credit card or debit card information. Payments are processed through secure third-party payment providers.

🚚 5. Shipping and Delivery

Shipping and delivery times are estimates and may vary depending on your location, product availability, fulfillment location, customs processing, and selected shipping method.

We are not responsible for delays caused by circumstances beyond our reasonable control, including:

• Customs inspections or customs clearance delays
• Courier or postal service disruptions
• Natural disasters or extreme weather
• Public holidays or peak shopping periods
• Government restrictions
• War, unrest, epidemics, or transportation interruptions
• Incorrect or incomplete shipping information provided by customers

Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges may apply if an order must be resent because of an incorrect address or unsuccessful delivery attempt.

↩️ 6. Returns and Refunds

Returns, refunds, replacements, cancellations, and resends are governed by our Refund, Resend and Return Policy.

Eligible items must be returned within the applicable return period and must generally be unused, undamaged, and in their original packaging. Returns must be authorized before being sent.

Unauthorized returns may not be accepted, processed, or refunded. Certain products, customized items, services, and final-sale products may not be eligible for return or refund.

👤 7. User Accounts

You may be required to create an account to access certain website features, manage orders, save information, or receive personalized services.

• You are responsible for maintaining the confidentiality of your account credentials and password.
• You are responsible for all activity performed through your account.
• You must notify us promptly if you believe your account has been accessed without authorization.
• You may not create an account using false information or impersonate another person.
• We may suspend, restrict, or terminate accounts that violate these Terms and Conditions or involve fraudulent or abusive activity.

©️ 8. Intellectual Property

All content available on this website, including text, product descriptions, graphics, logos, icons, images, videos, designs, layouts, software, and code, is owned by or licensed to pikivo.shop and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, modify, republish, distribute, sell, license, scrape, or commercially exploit any website content without our prior written permission.

You may use the website only for lawful personal and non-commercial shopping purposes.

⚖️ 9. Limitation of Liability

To the fullest extent permitted by applicable law, pikivo.shop, its owners, employees, affiliates, suppliers, service providers, and partners will not be liable for any direct, indirect, incidental, special, punitive, or consequential damages resulting from:

• Your access to or use of the website
• Your inability to access or use the website
• Your purchase, use, or misuse of any product
• Shipping delays, lost packages, or carrier disruptions
• Third-party websites, services, or payment providers
• Unauthorized access to your account or information
• Errors, interruptions, viruses, or technical problems

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

🔗 10. Third-Party Services and Links

Our website may contain links to third-party websites, applications, payment providers, shipping companies, or services that are not operated or controlled by pikivo.shop.

We are not responsible for the content, privacy practices, availability, accuracy, security, or conduct of third-party services. Your use of third-party services is subject to their own terms and policies.

🛡️ 11. Privacy

Your submission and use of personal information through our website are governed by our Privacy Policy.

By using our website, you acknowledge that your information may be processed by Shopify, payment providers, fulfillment providers, shipping carriers, analytics services, and other partners necessary to operate our store and complete your order.

🚫 12. Prohibited Activities

You may not use the website or its content to:

• Engage in unlawful, fraudulent, deceptive, or abusive activity
• Violate intellectual property or privacy rights
• Submit false, misleading, or inaccurate information
• Transmit malware, viruses, or harmful code
• Collect or track personal information belonging to other users
• Interfere with the security or operation of the website
• Use automated tools to scrape, copy, or extract website content
• Place fraudulent orders, payment disputes, or chargebacks
• Harass, threaten, discriminate against, or harm another person

📝 13. Changes to These Terms

We reserve the right to update, revise, replace, or change these Terms and Conditions at any time.

Updated terms will become effective when posted on this website, unless otherwise stated. Your continued use of the website after changes are posted means that you accept the revised Terms and Conditions.

We recommend reviewing this page periodically for updates.